Cloud Phone Solutions

// our services

Cloud Phone Solutions

Modern Communication for a Connected Workforce

Metadata delivers cloud-based VoIP business phone systems that help your team communicate clearly and efficiently — from anywhere.
Whether you’re in the office, remote, or hybrid, our VoIP solutions keep your business connected, scalable, and secure.

Smarter Communication, Simplified

Traditional phone systems are expensive, rigid, and outdated.
Our VoIP Business Solutions replace complex infrastructure with a flexible, cost-effective, and secure platform — built for the way modern businesses work.

Metadata designs, deploys, and manages your complete communication system, ensuring high call quality, reliability, and seamless collaboration across your organisation.

Our VoIP Solutions

Cloud-Based Phone Systems

Experience enterprise-level communication without the enterprise price tag. Our VoIP systems run in the cloud — reducing hardware costs and enabling your team to make and receive calls anywhere, on any device.
And for businesses already using Microsoft Teams, we can integrate your phone system directly into Teams — creating one unified platform for calls, meetings, chat, and collaboration. This integration simplifies communication, improves productivity, and ensures your entire team works from a single, familiar interface.
Key Benefits:
• Make and receive business calls directly in Microsoft Teams
• Manage voicemail, meetings, and messaging all in one place
• Unified experience across desktop, mobile, and conference devices

Unified Communication & Collaboration

Bring together voice, video, chat, and conferencing under one platform.
We streamline communication tools so your team can stay connected — whether in the office or on the go.<br>

Real-time collaboration tools
Seamless integration with Microsoft Teams and business apps
Centralised management and reporting

Partner with Metadata for modern VoIP business solutions — integrated seamlessly with Microsoft Teams.

Connect Smarter.
Communicate Better.
Grow Faster.

Talk to Our Communication Specialists

Reliable & Secure Infrastructure

Stay connected with confidence.
Our systems are hosted on secure, redundant networks designed for uptime, encryption, and resilience.

Encrypted voice traffic and data protection
99.9% uptime backed by local monitoring
Proactive issue detection and rapid support

Who It’s For

Our VoIP Business Solutions are ideal for SMEs and multi-site organisations that rely on clear communication and flexible collaboration — from offices to remote teams across Australia.

Why Businesses Choose Metadata

Business Continuity & Reliability

Our 24/7 monitoring and proactive management minimise downtime, prevent disruptions, and keep your systems performing reliably — ensuring your business operations continue without interruption.

Advanced Cybersecurity Protection

Enterprise-grade tools, continuous threat detection, and real-time response safeguard your systems and data — reducing risk, improving compliance, and ensuring your business stays secure at all times.

Simplified IT Management

Centralised control, automation, and expert local support remove the complexity of managing multiple systems — saving time, reducing costs, and improving overall operational efficiency.

Predictable, Scalable Pricing

Enjoy flat-rate, all-inclusive monthly pricing with no hidden costs or lock-in contracts — giving you financial clarity and flexibility as your business grows.

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What our clients say about us

Matthew Issa

Director

We've opted for Metadata Services for our IT needs, and we're pleased with their service. Their professional team did an amazing job in transforming our IT infrastructure. The switch to cloud phones not only saved us money but also enhanced communication efficiency. The seamless server migration to the cloud minimized downtime in office operations. Plus, their top-notch cybersecurity measures keep our data safe and sound, giving us peace of mind. We see Metadata Services as a proactive IT partner satisfying our business's needs. Highly recommended for their expertise and exceptional service!

Walid Douar

CFO

We have changed to Metadata IT services in 2022 and we are satisfied with their service. They are experts in IT support and always attend our problems with no delay. They migrated our phone to VoIP Business Solution which saved us a lot of money with better quality. From a cyber security perspective they cover the Essential Eight audit & safety.

Andrew Ottewill

System Engineer

Amazing service from Adam and his team, Helping us migrate to 365 and ensuring our data is safe and secure.

Czendra Compares

Admin

They helped us set up our 3CX system quickly and gave clear instructions on how to use it.

Shireen Audeh

Core Support Services Admin Officer

Your commitment to quality service has positively impacted my work. I benefit greatly from your responsiveness and professional support.

Jay B

Director

Working with Metadata Services has been incredibly valuable for our business. Their responsiveness, technical expertise and proactive approach have given us complete confidence in our IT environment. They manage our Microsoft accounts efficiently, resolve issues quickly, and consistently provide clear guidance to keep our systems secure and running smoothly. Their support has allowed us to focus on growing our business without worrying about IT interruptions. Metadata has become a trusted partner, and we genuinely appreciate the reliability and peace of mind they provide.

Kate Cunden

Director

Since getting Metadata to support my business, I've been able to keep working without the stress of stopping every time a staff member has an IT issue. They have also consolidated all our subscriptions to make everything seemless as well. They are super easy to contact and very responsive to the whole team.

Sari Razak

Director

The team has been incredible in supporting all my IT needs for UCare Plus. They’re proactive, reliable, and always deliver high-quality work. Their communication is clear, their solutions are practical, and they consistently go above and beyond. I trust them completely and highly recommend their services.

The Metadata Advantage

With Metadata, communication becomes your competitive advantage. We provide reliable, secure, and scalable VoIP systems — fully integrated with Microsoft Teams — that empower your team to connect, collaborate, and perform from anywhere.

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Contacts

Cloud Phone Solutions