With more than 25 years of experience, our team delivers enterprise-grade IT solutions to businesses of all sizes across Australia and around the world. We combine deep industry expertise with state-of-the-art cloud technologies from leading global providers—ensuring your organisation operates securely, efficiently, and ready for the future

Contacts

Suite 76, 135 Cardigan St, Carlton VIC 3053

info@metadataservices.com.au

1300 99 77 15

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Managed Services

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Enterprise-Grade Security and IT Performance, Simplified

Free Quote

Metadata’s IT & Cybersecurity Managed Services is a proactive, fully managed solution for growing businesses that need enterprise-level protection, reliability, and support — without the complexity or cost of an in-house IT department.

We help you focus on what matters most — your business — while we take care of your systems, data, and compliance. Designed for businesses with five or more users, our all-in-one plan ensures every device, email, and file is protected, monitored, and managed securely.

Our Apprach

We believe cybersecurity and IT management should be simple, secure, and strategic.
Our proven framework aligns protection with productivity through four key pillars:

Protect
Protect
Defend your business from evolving digital threats with best-in-class security.
Manage
Manage
Continuously monitor and optimise systems for performance and compliance.
Support
Support
Deliver responsive, transparent, and expert help whenever needed.
Improve
Improve
Review and enhance your IT environment as your business evolves.

Key Features

Endpoint Security Management

Protect every device across your business — desktops, laptops, and mobiles — using advanced tools like Microsoft Defender for Endpoint and SentinelOne. Includes patching, antivirus, ransomware defence, remote device control, and OneDrive backups.

Identity & Access Management

Secure user identities through Microsoft Entra ID (Azure AD) with MFA, Conditional Access, and password-less authentication for maximum control and minimal risk.

Data Security & Backup

Ensure complete data protection with encrypted storage, secure SharePoint access, and automated Microsoft 365 backups for mail, Teams, OneDrive, and SharePoint.

Email & Network Security

Safeguard communications and infrastructure using Defender for Office 365, SPF/DKIM/DMARC authentication, and managed firewall and VPN configurations.

Cyber Security Awareness Training

Empower your people through ongoing education, phishing simulations, and awareness reporting — making them your strongest line of defence.

Microsoft 365 administration

M365 Managed Services streamline administration, maximising its capabilities and giving you back the time to focus on scaling your business.

Simplify your IT. Strengthen your security
Partner with Metadata for managed technology that protects and empowers your business.

Talk to Our Experts

Contact Us

The Metadata Advantage

Partnering with Metadata means working with a cybersecurity-first, founder-led Australian company that understands modern business challenges.
We don’t just manage IT — we become your strategic technology partner, transforming technology into a secure, scalable foundation for success.

What Sets Us Apart:

  • Security-first philosophy in every solution
  • Locally operated team for faster response times
  • No lock-in contracts — clients stay for our service quality
  • Personal, transparent, and responsive support

Why Businesses Choose Metadata

01
Business Continuity & Reliability
24/7 monitoring and proactive management prevent downtime and keep operations running smoothly.
02
Advanced Cybersecurity Protection
Enterprise-grade tools and continuous threat detection minimise risk and keep data safe.
03
Simplified IT Management
Centralised control and intelligent automation eliminate the complexity and hidden costs of fragmented IT support.
04
Predictable, Scalable Pricing
Enjoy transparent, flat-rate monthly pricing with complete clarity and peace of mind — no hidden fees, no unexpected charges.
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What our clients say about us

Matthew Issa
Matthew Issa
Director
We've opted for Metadata Services for our IT needs, and we're pleased with their service. Their professional team did an amazing job in transforming our IT infrastructure. The switch to cloud phones not only saved us money but also enhanced communication efficiency. The seamless server migration to the cloud minimized downtime in office operations. Plus, their top-notch cybersecurity measures keep our data safe and sound, giving us peace of mind. We see Metadata Services as a proactive IT partner satisfying our business's needs. Highly recommended for their expertise and exceptional service!
Walid Douar
Walid Douar
CFO
We have changed to Metadata IT services in 2022 and we are satisfied with their service. They are experts in IT support and always attend our problems with no delay. They migrated our phone to VoIP Business Solution which saved us a lot of money with better quality. From a cyber security perspective they cover the Essential Eight audit & safety.
Andrew Ottewill
Andrew Ottewill
System Engineer
Amazing service from Adam and his team, Helping us migrate to 365 and ensuring our data is safe and secure.
Czendra Compares
Czendra Compares
Admin
They helped us set up our 3CX system quickly and gave clear instructions on how to use it.
Shireen Audeh
Shireen Audeh
Core Support Services Admin Officer
Your commitment to quality service has positively impacted my work. I benefit greatly from your responsiveness and professional support.
Jay B
Jay B
Director
Working with Metadata Services has been incredibly valuable for our business. Their responsiveness, technical expertise and proactive approach have given us complete confidence in our IT environment. They manage our Microsoft accounts efficiently, resolve issues quickly, and consistently provide clear guidance to keep our systems secure and running smoothly. Their support has allowed us to focus on growing our business without worrying about IT interruptions. Metadata has become a trusted partner, and we genuinely appreciate the reliability and peace of mind they provide.
Kate Cunden
Kate Cunden
Director
Since getting Metadata to support my business, I've been able to keep working without the stress of stopping every time a staff member has an IT issue. They have also consolidated all our subscriptions to make everything seemless as well. They are super easy to contact and very responsive to the whole team.
Sari Razak
Sari Razak
Director
The team has been incredible in supporting all my IT needs for UCare Plus. They’re proactive, reliable, and always deliver high-quality work. Their communication is clear, their solutions are practical, and they consistently go above and beyond. I trust them completely and highly recommend their services.
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Outcomes You Can Expect
✅ 24/7 protection and proactive management
✅ Stronger security posture built on enterprise frameworks
✅ Higher productivity through stable IT operations
✅ Simplified management — one partner, one plan, complete protection